• Prices expressed per room and in US dollars (USD).
  • Rates do not apply for group bookings (over 5 rooms) contact our booking department to find out about the special conditions we have for groups.
  • According to art. 41º of Law N ° 16.441, Easter Island is tax exempt territory (VAT).


  • The hotel does not accept pets.
  • Check-in time: 02:30 pm - Check-out time: 11:00 am.
  • All rooms and common areas of the hotel are non-smoking areas. Tobacco Law No. 20,660.
  • Each passenger must identify himself upon arrival, if deemed appropriate, the hotel can request a guarantee, either in cash or credit card for an amount equivalent to one night's accommodation.


  • One (1) free child up to 5 years of age sharing a bed with 2 adults.
  • Maximum 1 child free per room, includes breakfast buffet (does not include special food).
  • The second child pays as an adult (regardless of age), assigning a triple room (double bed + additional bed).
  • It is considered an adult from 6 years of age.
  • Children under 18 can not sleep alone in a room. These must be in the care of an adult.
  • The hotel has a limited number of cots, it is suggested to reserve them in advance. Free service.


  • All reservations must be requested in writing via email.
  • For a reservation to be considered as such, there must be a written confirmation from the hotel.
  • It is the exclusive responsibility of the person requesting the reservation to verify that the confirmation corresponds to the request.
  • All reservations require a prior guarantee via credit card or bank transfer.


  • All reservations through the website can be paid at destination (previous guarantee).
  • For non-refundable rates the payment will be according to the conditions specified in the promotion.
  • Forms of payment: Deposits and bank transfers in dollars or Chilean pesos, credit cards (Visa, MasterCard, Diners Club and American Express), payment in installments is not accepted.


  • For non-refundable rates does not allow reimbursement in case of cancellation.
  • All reservations (standard rate) can be canceled with a maximum period of 15 days before arrival.
  • After that date the hotel reserves the right to charge on the credit card, retain deposits or invoice one (1) night of accommodation for each room canceled.
  • No-show (no presentation at destination) applies collection of 100% accommodation and all agreed services. Each promotion or package may, eventually, have specific cancellation policies for each of them, which will be clearly specified in each promotion and / or package.


  • Maximum occupancy in a standard room: 3 adults or 2 adults + 2 children under 5 years old.
  • Maximum occupancy in a superior room: 2 adults + 1 child up to 5 years of age sharing a bed with parents.


  • Standard single: Single, queen or king size bed.
  • Standard twin twin: Two single beds.
  • Double double standard: Queen or king size bed.
  • Triple standard: Three single beds or one queen bed + additional bed (triple two beds).
  • Bungalow single: King size bed.
  • Bungalow twin twin: Two single beds.
  • Double double bungalow: King size bed.

Request subject to confirmation, otherwise it will be done according to the "Run of the House".